Outage in Monthio
ICA degraded performance [RESOLVED]
Resolved MajorIncident Report
ICA has since 10:00 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/19/2025 07:23AM
This incident has been resolved.
IDENTIFIED
6 months ago - at 11/17/2025 12:04PM
ICA has since 10:00 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
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