Outage in Monthio

Degraded performance for PensionsInfo

Resolved Major

November 17, 2025 - Started 6 months ago - Lasted about 19 hours
Official incident page

Incident Report

ENGLISH PensionsInfo has had degraded performance since 10:00 today. Applicants may experience longer response times or be unable to log in to PensionsInfo. We recommend that applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow. DANISH PensionsInfo har siden kl. 10:00 i dag haft driftsforstyrrelser. Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på PensionsInfo, eller at de overhovedet ikke kan logge ind. Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 11/18/2025 09:54AM

This incident has been resolved.

IDENTIFIED 6 months ago - at 11/17/2025 03:13PM

ENGLISH
PensionsInfo has had degraded performance since 10:00 today.

Applicants may experience longer response times or be unable to log in to PensionsInfo.
We recommend that applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow.

DANISH
PensionsInfo har siden kl. 10:00 i dag haft driftsforstyrrelser.

Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på PensionsInfo, eller at de overhovedet ikke kan logge ind.

Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.

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