Outage in Monthio

Nordea degraded performance (DK)

Resolved Major

February 03, 2026 - Started 10 days ago - Lasted about 2 hours
Official incident page

Incident Report

ENGLISH Nordea has since 6:55 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Nordea in the application flow. We recommend that applicants with accounts in Nordea try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH Nordea har siden kl. 6:55 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Nordea. Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Nordea har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.

Components affected

Monthio Bank integrations

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 02/03/2026 10:02AM

This incident has been resolved.

MONITORING 10 days ago - at 02/03/2026 09:48AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 02/03/2026 08:02AM

ENGLISH
Nordea has since 6:55 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Nordea in the application flow.

We recommend that applicants with accounts in Nordea try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Nordea har siden kl. 6:55 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Nordea.

Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Nordea har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.

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