Elevated error rates on calls with BankData banks

This incident has been resolved.

We are continuing to investigate this issue.

ENGLISH
Bank Data has degraded performance. Applicants might experience issues trying to connect to Bank Data banks in the application flow.

Bank Data banks include:
Djurslands Bank
Jyske Bank
Kreditbanken
Nordjyske Bank
Ringkjøbing Landbobank
Skjern Bank
Sparekassen Sjælland-Fyn
Sydbank

We recommend that applicants with accounts in these banks try going through the application after the bank central has restored normal operations. We will set up a banner in the application flow, advising applicants to try after the situation has been solved.

DANISH
Bank Data oplever driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en Bank Data bank.

Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.