Outage in Montonio

Technical issues with refunds, balances and payouts

Resolved Minor

July 21, 2026 - Started 16 days ago - Lasted about 2 hours
Official incident page

Incident Report

Dear partner! Our banking services partner LHV is currently experiencing issues caused by a service disruption in the bank system. This is impacting the performance of refunds and payouts for Card Payments and Refundable Bank Payments. Due to this disruption, refunds and payouts will be processed with a delay. LHV is investigating the issue and will deploy a fix as soon as possible. We apologize for any inconvenience this may cause and will notify you once the issue is resolved!

Components affected

Montonio API gateway Montonio Estonian bank links

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Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 07/21/2026 01:15PM

This incident has been resolved.

IDENTIFIED 16 days ago - at 07/21/2026 11:28AM

The bank is continuing to investigate the issue.

IDENTIFIED 16 days ago - at 07/21/2026 11:19AM

Dear partner!

Our banking services partner LHV is currently experiencing issues caused by a service disruption in the bank system. This is impacting the performance of refunds and payouts for Card Payments and Refundable Bank Payments. Due to this disruption, refunds and payouts will be processed with a delay.

LHV is investigating the issue and will deploy a fix as soon as possible. We apologize for any inconvenience this may cause and will notify you once the issue is resolved!

Latest Montonio outages

Technical issue with processing all payments - 9 days ago

Technical issues with Millenium payments - about 1 month ago

Technical issues with ING payments - about 1 month ago

PKO Bank Polski service maintenance - about 2 months ago

Technical issues with Swedbank payments - about 2 months ago

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