Outage in Moody's
Maxsight EU - Slowness in Automation & Risk Calculation
Resolved MinorIncident Report
Summary AI Generated
Moody's Maxsight EU platform experienced a 50-minute incident where risk calculation profiles were stuck in an "Automating" state longer than expected, affecting the EU region (eu.maxsight.com). Engineering investigated and deployed a fix within approximately 25 minutes of the initial report. The incident was fully resolved after a short monitoring period, restoring normal automation and risk calculation processing.
Clients may experience profiles in risk calculation remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.
Components affected
Moody's 🇪🇺 EU - eu.maxsight.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 08/06/2026 08:41AM
This incident has been resolved.
MONITORING
about 17 hours ago - at 08/06/2026 08:17AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 17 hours ago - at 08/06/2026 08:00AM
We are continuing to investigate this issue.
INVESTIGATING
about 17 hours ago - at 08/06/2026 07:52AM
Clients may experience profiles in risk calculation remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.
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