Brightspeed Outage 6/30/26

This incident has been resolved.

Network Operations Engineers successfully completed targeted remediation activities, resulting in improved network performance. Validation efforts are currently underway to confirm continued service stability. As a proactive measure, replacement hardware is being secured and will be installed during a scheduled maintenance window to further enhance network reliability

A fix has been implemented and we are monitoring the results.

Issue is still under investigation. No ETR at this time.

Sites:
Appleton City Public Library
Green Ridge R-VIII
Henry R-I
Hudson R-IX
Lenora Blackmore Branch - Henry County Library
Montrose R-XIV
Main Branch Harrisonville - Cass County Library
Oak Hill R-1
Strasburg C-3

Description:

Vendor related issue, suspected fiber cut under investigation. Updates will be posted as given. Tickets have been created with the vendor.