Brightspeed 7/1/26

Root Cause: A fiber issue within a partner provider's network in Jefferson City, MO impacted client services.
Fix Action: The partner provider cleaned and reterminated their fiber optic connections, thus restoring services to a stable state

The issue has been identified and a fix is being implemented.

Sites:
Appleton City Public Library
Green Ridge R-VIII
Henry Co. R-I
Hudson R-IX
Lenora Blackmore Branch - Henry County Library
Montrose R-XIV
Main Branch Harrisonville - Cass County Library
Oak Hill R-1
Strasburg C-3
as well as sites in Jefferson City, MO

Description:
Link flapping (i.e. intermittent outages) in the last hour. Vendor ticket has been reopened and they are working on the issue. Will update as info is provided.