Outage in Mosaic

Acknowledgement of Access Issue in Mosaic

Resolved Major

April 15, 2026 - Started 3 days ago - Lasted about 17 hours
Official incident page

Incident Report

We have recently been made aware of an issue where some users are experiencing difficulties accessing the integrations pages within the application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities. Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users. In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

Components affected

Mosaic Deltek Ajera Integration Mosaic Google Calendar Integration Mosaic Microsoft Dynamics 365 Business Centra Integration Mosaic Microsoft 365 Project Online Integration Mosaic Unanet A/E Integration Mosaic Microsoft Dynamics 365 Project Operations Integration Mosaic Office365 Integration Mosaic BST Integration Mosaic CSV Agent Mosaic Salesforce Integration Mosaic Jira Cloud Integration Mosaic Deltek Vision Integration Mosaic Deltek Vantagepoint Integration Mosaic Github Integration Mosaic Viewpoint Vista Integration Mosaic Asana Integration Mosaic Open API

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 04/16/2026 02:30PM

This incident has been resolved.

MONITORING 3 days ago - at 04/15/2026 11:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 04/15/2026 10:04PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 04/15/2026 09:40PM

We have recently been made aware of an issue where some users are experiencing difficulties accessing the integrations pages within the application. We understand the inconvenience and frustration this may cause, and we sincerely apologize for any disruption this may have brought to your activities.

Our technical team is already investigating the cause of this problem and is working tirelessly to rectify the issue as quickly as possible. Our primary goal is to ensure seamless and uninterrupted service to all of our users.

In the meantime, if you encounter any difficulties or need further assistance, please don't hesitate to reach out to our Support Team at support@mosaicapp.com.

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