Outage in MRI OnLocation
PMX - NA - Reported Incident - Investigation Underway
Resolved MinorIncident Report
Summary AI Generated
A service issue affected PMX - NA starting on February 27, 2026 at 16:15 UTC, prompting an investigation by the MRI Software team. The incident lasted approximately 2 hours before normal service was restored. The issue has been fully resolved and the service is being monitored closely.
Dear MRI Client,
We are aware of a potential issue which started on 27-Feb-2026 at 16:15 UTC affecting PMX - NA. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 02/27/2026 07:56PM
Dear MRI Client,
Normal service has now been restored for PRODUCT_NAME.
The issue was fully resolved on DATE at TIME UTC and we will continue to monitor the service closely.
We sincerely apologise for the disruption. We thank you for your patience and understanding.
Regards,
MRI Software
INVESTIGATING
13 days ago - at 02/27/2026 05:55PM
Dear MRI Client,
We are aware of a potential issue which started on 27-Feb-2026 at 16:15 UTC affecting PMX - NA. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
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