Outage in MRI Software

Assistance Connect, Waitlistcheck Performance Degradation

Resolved Minor
May 21, 2024 - Started over 1 year ago - Lasted 2 days
Official incident page

Incident Report

Dear MRI Client,We have received reports of an issue with Assistance Connect, Waitlistcheck and our teams are actively investigating.We apologize for any inconvenience. Further updates will be posted as they become available.Regards,MRI Software

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Latest Updates ( sorted recent to last )
INFORMATIONAL over 1 year ago - at 05/21/2024 01:15PM

Dear MRI Client,We have received reports of an issue with Assistance Connect, Waitlistcheck and our teams are actively investigating.We apologize for any inconvenience. Further updates will be posted as they become available.Regards,MRI Software

INFORMATIONAL over 1 year ago - at 05/21/2024 03:31PM

Dear MRI Client,Our teams are investigating the issue with utmost priority and working to resolve it as soon as possible. This is impacting a limited set of users.Regards,MRI Software

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