Outage in MRI Software
Space Scheduling (NA) - Reported Incident - Resolved
Resolved MajorIncident Report
Summary AI Generated
MRI Software's Space Scheduling service (North America) experienced a major incident on July 13, 2026, beginning at 12:46 UTC and lasting approximately 1.5 hours. The issue disrupted Space Scheduling functionality for affected clients in the NA region. Normal service was fully restored by 15:00 UTC following investigation and remediation by the MRI team.
Dear MRI Client,
We are aware of a potential issue which started on 13-July-2026 at 12:46 UTC affecting Space Scheduling - NA. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/13/2026 03:21PM
Dear MRI Client,
Normal service has now been restored for Space Scheduling.
The issue was fully resolved on 13-July-2026 at 15:00 UTC and we will continue to monitor the service closely.
We sincerely apologise for the disruption. We thank you for your patience and understanding.
Regards,
MRI Software
INVESTIGATING
5 days ago - at 07/13/2026 01:56PM
Dear MRI Client,
We are aware of a potential issue which started on 13-July-2026 at 12:46 UTC affecting Space Scheduling - NA. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,
MRI Software
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