Outage in Mulesoft by Salesforce
API Manager degraded performance
Resolved MajorIncident Report
Customers may experience performance degradation and errors while using API Manager and Exchange. Our teams are investigating.
Components affected
Mulesoft by Salesforce Exchange Mulesoft by Salesforce API Manager Mulesoft by Salesforce API Designer Mulesoft by Salesforce API Analytics Mulesoft by Salesforce SchedulerLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 04/30/2024 01:47AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 04/29/2024 10:05PM
We are continuing to monitor for any additional issues. All services have recovered, but there is a lag in Analytics data while the backlog is being processes
MONITORING
almost 2 years ago - at 04/29/2024 09:21PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 04/29/2024 07:59PM
We have identified a mitigation strategy for the issue currently impacting our products, and our engineers are actively implementing these measures. We are committed to restoring full functionality as swiftly as possible and will provide further updates as they become available. Thank you for your patience and understanding during this time.
INVESTIGATING
almost 2 years ago - at 04/29/2024 06:50PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 04/29/2024 06:24PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 04/29/2024 06:03PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 04/29/2024 06:02PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 04/29/2024 05:47PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 04/29/2024 04:44PM
Customers may experience errors while using the following features:
- API Manager may return errors or be slow to respond
- Policies not accessible in the API Manager UI
- Exchange REST-API for publishing assets may fail, search experience degraded
- Runtime Schedulers are not accessible
Engineering teams are investigating and putting measures in place to reduce the impact/resolve the issue.
INVESTIGATING
almost 2 years ago - at 04/29/2024 03:11PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 04/29/2024 02:53PM
Customers may experience performance degradation and errors while using API Manager and Exchange. Our teams are investigating.
Latest Mulesoft by Salesforce outages
High error rate when accessing Exchange assets via API and UI - over 1 year ago
Anypoint UI Not Loading. - over 1 year ago
API Manager cannot apply policies on runtime plane. - over 1 year ago
Service Degradation - over 1 year ago
Service Degradation - over 1 year ago
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