Outage in Mulesoft by Salesforce

API Manager, Anypoint Analytics, and Exchange are experience UI Degradation

Resolved Minor

April 30, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Customers may experience performance degradation and errors while using API Manager, API Analytics, and Exchange. Our teams are investigating.

Components affected

Mulesoft by Salesforce Exchange Mulesoft by Salesforce API Manager Mulesoft by Salesforce API Analytics Mulesoft by Salesforce Scheduler

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 04/30/2024 09:53AM

As of 2:01 AM PDT the issue has been resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout this process. Our team has worked diligently to address and mitigate the situation to ensure the stability and reliability of our services.

MONITORING almost 2 years ago - at 04/30/2024 08:27AM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 04/30/2024 08:25AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 04/30/2024 08:08AM

We have identified the initial cause of this impact and have applied a remediation. We are currently working to identify and address

INVESTIGATING almost 2 years ago - at 04/30/2024 07:38AM

Customers may experience performance degradation and errors while using API Manager, API Analytics, and Exchange. Our teams are investigating.

Latest Mulesoft by Salesforce outages

High error rate when accessing Exchange assets via API and UI - over 1 year ago

Anypoint UI Not Loading. - over 1 year ago

API Manager cannot apply policies on runtime plane. - over 1 year ago

Service Degradation - over 1 year ago

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