Outage in Mulesoft by Salesforce

Anypoint & Composer platform users seeing intermittent 503 errors

Resolved Major

May 10, 2024 - Started almost 2 years ago - Lasted about 10 hours
Official incident page

Incident Report

Customers will experience 400 errors while using the Anypoint platform . Our teams are investigating.

Components affected

Mulesoft by Salesforce Access Management Mulesoft by Salesforce Exchange Mulesoft by Salesforce API Manager Mulesoft by Salesforce Anypoint MQ Mulesoft by Salesforce Runtime Manager Mulesoft by Salesforce Monitoring Center

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/11/2024 10:32AM

We have successfully mitigated the issue, and we don't have active impact, all MuleSoft services are fully operational, MuleSoft engineering is working on a permanent fix to ensure this issue is permanently resolved.

IDENTIFIED almost 2 years ago - at 05/11/2024 06:07AM

We continue to work towards resolution.

IDENTIFIED almost 2 years ago - at 05/11/2024 03:55AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 05/11/2024 01:35AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 05/11/2024 01:32AM

Customers will experience 503 erros while using the MuleSoft Anypoint, Exchange & Composer platforms. Our engineering teams are investigating and putting measures in place to reduce the impact/resolve the issue.

INVESTIGATING almost 2 years ago - at 05/11/2024 12:47AM

Customers will experience 400 errors while using the Anypoint platform . Our teams are investigating.

Latest Mulesoft by Salesforce outages

High error rate when accessing Exchange assets via API and UI - over 1 year ago

Anypoint UI Not Loading. - over 1 year ago

API Manager cannot apply policies on runtime plane. - over 1 year ago

Service Degradation - over 1 year ago

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