Outage in MultiSafepay

Merchant Control Panel - degraded performance

Resolved Minor
May 09, 2023 - Started over 2 years ago - Lasted 27 minutes
Official incident page

Incident Report

Identified an issue with the Dashboard not showing transactions in search or in the detail view. Currently our team is working on a fix, there is no impact on actual transaction processing.
Components affected
MultiSafepay Control

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/09/2023 10:04AM

The incident has been resolved. Payment processing has not been affected, only temporarily the display in the Dashboard.

IDENTIFIED over 2 years ago - at 05/09/2023 09:49AM

Identified an issue with the Dashboard not showing transactions in search or in the detail view. Currently our team is working on a fix, there is no impact on actual transaction processing.

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