Outage in MultiSafepay

[Bancontact] 3DS authentication performance drop

Resolved Major
October 05, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently investigating a drop in 3DS authentication performance reported by a provider related to Bancontact card payments.
Components affected
MultiSafepay Payments
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/05/2024 07:01PM

The incident has been resolved.

IDENTIFIED 3 months ago - at 10/05/2024 05:11PM

The issue at Bancontact has been identified and we are awaiting a resolution from their side.

INVESTIGATING 3 months ago - at 10/05/2024 05:04PM

We're currently investigating a drop in 3DS authentication performance reported by a provider related to Bancontact card payments.

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