Outage in MultiSafepay
[Bancontact] Full disruption in payment success rate
Resolved MajorIncident Report
We have identified a significant decline in Bancontact transaction performance and are actively investigating the issue to resolve it as quickly as possible.
Components affected
MultiSafepay PaymentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/30/2026 10:57AM
The incident has been resolved.
IDENTIFIED
about 1 month ago - at 03/30/2026 10:21AM
The root cause of the incident has been identified and is external to MultiSafepay’s infrastructure. We are currently awaiting resolution from the relevant party.
IDENTIFIED
about 1 month ago - at 03/30/2026 10:17AM
We have identified a significant decline in Bancontact transaction performance and are actively investigating the issue to resolve it as quickly as possible.
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