Outage in Munisense

Increased amount of errors on the water portal

Resolved Major

October 16, 2025 - Started 6 months ago - Lasted about 6 hours
Official incident page

Incident Report

We have noticed an increased amount of errors on the water portal sometimes preventing it from loading it entirely. We are investigating the issue.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/16/2025 12:00PM

We have not seen any more issues and are hereby closing this statuspage.

If you have any questions please contact support@munisense.com

MONITORING 6 months ago - at 10/16/2025 08:37AM

All waiting validation jobs have been processed. We are still investigating the root cause but for now it is running stable.

IDENTIFIED 6 months ago - at 10/16/2025 06:09AM

We have deployed a new database as an emergency measure. This allow the portal to work right now. We are still investigating the issue. The validation of water levels might be delayed and/or not work at all for the time being.

INVESTIGATING 6 months ago - at 10/16/2025 05:58AM

We have noticed an increased amount of errors on the water portal sometimes preventing it from loading it entirely. We are investigating the issue.

Latest Munisense outages

No water data for mslv8 devices - about 2 months ago

No realtime water-level data due to issue at KNMI - 2 months ago

Delayed data in the Noise platform - 4 months ago

No realtime water-level data due to issue at KNMI - 5 months ago

No meteo data available due to an outage at the KNMI - 5 months ago

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