Outage in Munisense

No data received for mslv4 and mslv5 devices

Resolved Major

October 08, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

We noticed an issue with the datastream for our mslv4 and mslv5 devices. We are currently not receiving data from these devices. Other types (mslvr / mslv8 etc) are not affected. We are contacting our mobile operator to investigate the issue

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/08/2025 11:46AM

Since about 13:05 the connectivity of the mslv4/5 devices has been restored. We expect all devices to send their missing data within the next 24 hours.

If you have any questions please contact our support.

INVESTIGATING 6 months ago - at 10/08/2025 10:57AM

We just got word from our provider that the issue is still being investigated. There is a larger outage and they are working on the investigation. As soon as we have any more info we will update this page.

If you have any questions about this outage please contact support@munisense.com

INVESTIGATING 6 months ago - at 10/08/2025 08:53AM

We noticed an issue with the datastream for our mslv4 and mslv5 devices. We are currently not receiving data from these devices. Other types (mslvr / mslv8 etc) are not affected.

We are contacting our mobile operator to investigate the issue

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