Outage in MX Merchant

MX Merchant latency

Resolved Major
June 10, 2024 - Started 5 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating reports of intermittent latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.
Components affected
MX Merchant MX Merchant Checkout API MX Merchant Retail (iOS App) MX Merchant Express (iOS App)
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/10/2024 10:57PM

The latency issues we were experiencing with MX Merchant (https://mxmerchant.com/) appears to be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Priority Payment Systems, and we are making continuous improvements to make our systems better.

INVESTIGATING 5 months ago - at 06/10/2024 10:43PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/10/2024 10:13PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/10/2024 08:55PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/10/2024 08:25PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/10/2024 08:23PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/10/2024 07:42PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/10/2024 07:07PM

We are investigating reports of intermittent latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.

Latest MX Merchant outages

MXM Maintenance Notice - about 1 month ago
MX Merchant Authentication - 8 months ago
MX Merchant Not Sending Out 2 Factor Authentication SMS - 8 months ago
MX Merchant SMS Notification Latency - 12 months ago
INVESTIGATING: Unable to switch Merchants - 12 months ago

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