Is MX Merchant Down? Check current status

Check if MX Merchant is down, official outages, user-reported issues, and outages map.

Current MX Merchant status

MX Merchant is working normally

Updated from MX Merchant official status page a few minutes ago

MX Merchant not working for you?

MX Merchant service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
MX Merchant Outage Map

View MX Merchant Reports Map

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MX Merchant recent outages and downtime history

IsDown has tracked 64 incidents since started monitoring MX Merchant status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official MX Merchant outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Aug 19, 2025
06:08 PM BST
Minor
MX Merchant payment failures
We are investigating reports of payment failures. We are actively researching and will provide mo...
about 6 hours
Jul 21, 2025
07:55 AM BST
Major
MX Merchant Payment Failures
We are investigating reports of payment failures. We are actively researching and will provide mo...
about 1 hour
Jun 06, 2025
12:32 AM BST
Major
MX Merchant unavailable
We are investigating reports that MX Merchant (https://mxmerchant.com/) is unavailable. We are a...
about 2 hours
Jun 02, 2025
02:38 PM BST
Minor
MX Merchant latency
We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are active...
about 6 hours
May 15, 2025
03:48 PM BST
Minor
MX Merchant latency
We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are active...
about 22 hours
Mar 27, 2025
12:24 PM GMT
Major
MXMerchant Site Down
Degraded performance. Issue is being investigated
about 3 hours
Mar 10, 2025
04:39 PM GMT
Major
MX Merchant Degraded Performance
We are investigating reports of degraded performance. We are actively researching and will provid...
about 6 hours
Feb 27, 2025
03:05 PM GMT
Major
MX Merchant Payment Failures
We are investigating reports of payment failures. We are actively researching and will provide mo...
about 6 hours
Feb 04, 2025
07:52 PM GMT
Minor
MX Merchant latency
We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are active...
about 5 hours
Jan 24, 2025
04:37 PM GMT
Major
NICE inContact not connecting with Agents
We are currently investigating the issue
about 6 hours
Sign up to check more outage history

Be the first to know when MX Merchant goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about MX Merchant status

See what users are saying about MX Merchant issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • ANDY - TIMEOUT ERROR, CAN'T TAKE PAYMENT OR LOG IN.

    MX Merchant

  • Kevin - won't charge cards = gives an error when we try to charge ANY card.

    MX Merchant

MX Merchant components or services current status

Component Status
Checkout API OK
MX Merchant OK
MX Merchant Express (iOS App) OK
MX Merchant Retail (iOS App) OK

MX Merchant is a payment processing platform that includes an API, retail app, and express app for iOS, facilitating seamless transactions and business management.

Monitoring MX Merchant since April 2024

Tracking 4 MX Merchant services and regions

Need help? Try here:
Support at website.
Check their status page.

11 incidents in 2025

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How to monitor the status of MX Merchant and all your dependencies?

IsDown is a status page aggregator that monitors if MX Merchant and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when MX Merchant, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors MX Merchant?

IsDown monitors MX Merchant health in almost real-time

Every few minutes we go to the status page of MX Merchant (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of MX Merchant's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in MX Merchant, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from MX Merchant and other services.

One status page to monitor all your external dependencies

What you get when monitoring MX Merchant with IsDown

Track MX Merchant incidents and downtimes by severity

IsDown checks MX Merchant official status page for major/minor outages or downtimes. A major outage is when MX Merchant experiences a critical issue that severely affects one or more services/regions. A minor incident is when MX Merchant experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a MX Merchant outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with MX Merchant

MX Merchant and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of MX Merchant outages and downtimes

IsDown collects all information from the outages published in MX Merchant status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming MX Merchant maintenance events

MX Merchant publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the MX Merchant outages that impact your business

IsDown monitors MX Merchant and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor MX Merchant but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor MX Merchant and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor MX Merchant and all your external dependencies in real-time

Get notified imediatelly when there's an issue with MX Merchant or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from MX Merchant and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with MX Merchant or other services

Send outage information from MX Merchant and other services to your tools

IsDown integrates with 20+ tools. Connect the status of MX Merchant and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from MX Merchant and other services to your tools

Share MX Merchant status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is MX Merchant down?'

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Share MX Merchant status in your status page

MX Merchant Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect MX Merchant outages, IsDown monitors MX Merchant's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official MX Merchant status page monitoring with real-time incident details.
Monitor 4,522+ services including MX Merchant in a single dashboard.
Instant MX Merchant outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of MX Merchant official status and user-reported issues.
Maintenance feed for MX Merchant
Granular alerts filtering by MX Merchant components and regions.
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Frequently Asked Questions

Is MX Merchant down today?

MX Merchant isn't down. You can check MX Merchant status and incident details on the top of the page. IsDown continuously monitors MX Merchant official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current MX Merchant status?

MX Merchant is currently operational. You can check MX Merchant status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a MX Merchant outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is MX Merchant down today or just slow?

Currently there's no report of MX Merchant being slow. Check on the top of the page if there are any reported problems by other users.

How are MX Merchant outages detected?

IsDown monitors the MX Merchant official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is MX Merchant having an outage right now?

MX Merchant last outage was on August 19, 2025 with the title "MX Merchant payment failures"

How to check if MX Merchant is down?

Why use IsDown to monitor MX Merchant instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor MX Merchant and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring MX Merchant?

IsDown and DownDetector help users determine if MX Merchant is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about MX Merchant's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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