Check if Paddle is down, official outages, user-reported issues, and outages map.
Paddle is undergoing maintenance
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 102 incidents since started monitoring Paddle status in April 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Paddle outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 03, 2025
06:54 AM EDT
|
Minor
Our engineers are currently investigating an issue affecting the Profitwell web app and API. This...
|
8 minutes |
|
Aug 12, 2025
11:00 PM EDT
|
Minor
Our engineers are currently investigating an issue with checkout creation and our API for Paddle ...
|
about 3 hours |
|
Aug 01, 2025
07:14 AM EDT
|
Minor
We're actively investigating an issue where a small subset of subscription renewals may have been...
|
about 7 hours |
|
Jul 28, 2025
11:05 AM EDT
|
Minor
We're investigating an issue causing increased checkout latency which is preventing buyers from c...
|
1 day |
|
Jul 17, 2025
07:37 AM EDT
|
Minor
Our engineers are currently investigating an issue with the Paddle Classic subscription receipt e...
|
about 1 hour |
|
Jul 15, 2025
08:29 AM EDT
|
Minor
We're currently investigating an issue affecting the sandbox environment.
Sellers may encounte...
|
4 minutes |
|
Jul 08, 2025
04:59 AM EDT
|
Minor
Our engineers have identified an issue with our Customer Portal not showing payments and saved pa...
|
about 1 hour |
|
Jun 25, 2025
07:30 AM EDT
|
Minor
Our engineers are currently investigating an issue which is impacting the checkout experience for...
|
1 day |
|
Jun 17, 2025
12:05 PM EDT
|
Minor
We are currently investigating an issue affecting our Retain platform.
This is causing problem...
|
12 minutes |
|
Jun 04, 2025
12:18 PM EDT
|
Minor
Our engineers are currently investigating an issue with Paddle Billing. This is causing delays in...
|
28 minutes |
See what users are saying about Paddle issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
J - Not loading, white screen.
J. - Card payments are declined.
ramy - payment taken but not going thru and not appearing on dashboard.
Michael - Paddle SDK failing to load.
Mert - Credit Card add page won't load.
Codie - I can't purchase a geoguessr pass because paddle is having an error. its been 24hrs and it still isnt working.
Cheryl - can't get into it to get my activation code keeps saying email failed.
J. - Card payments are declined\ .
R - Unable to load payment options.
| Component | Status | Details |
|---|---|---|
| Buyer Support status | MAINTENANCE | View details |
| Checkout status | MAINTENANCE | View details |
| Developer Documentation status | MAINTENANCE | View details |
| License Delivery status | MAINTENANCE | View details |
| Order Processing status | MAINTENANCE | View details |
| Outbound Email status | MAINTENANCE | View details |
| Paddle API status | MAINTENANCE | View details |
| Paddle.com status | MAINTENANCE | View details |
| Seller Dashboard status | MAINTENANCE | View details |
| Webhooks & Alerts status | MAINTENANCE | View details |
| Affiliates status | OK | View details |
| CDN status | OK | View details |
| SDK API (v2) status | OK | View details |
| SDK API (v3) status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Paddle. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Payment processing and e-commerce platform providing tools for software sales, including a CDN, SDK APIs, a seller dashboard, and affiliate management.
Monitoring Paddle since April 2022
Tracking 14 Paddle services and regions
17 incidents in 2025
IsDown is a status page aggregator that monitors if Paddle and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Paddle, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Paddle (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Paddle's 14 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Paddle and other services.
IsDown checks Paddle official status page for major/minor outages or downtimes. A major outage is when Paddle experiences a critical issue that severely affects one or more services/regions. A minor incident is when Paddle experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Paddle outage, we send you an alert and update your dashboard and status page.
Paddle and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Paddle status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Paddle and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Paddle but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Paddle and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Paddle and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Paddle down?'
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While Downdetector relies on user-submitted reports to detect Paddle outages, IsDown monitors Paddle's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Paddle status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Paddle in a single dashboard. | ||
| Instant Paddle outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Paddle official status and user-reported issues. | ||
| Maintenance feed for Paddle | ||
| Granular alerts filtering by Paddle components and regions. |
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Paddle is down. You can check Paddle status and incident details on the top of the page. IsDown continuously monitors Paddle official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Paddle seems to be having problems. You can check Paddle status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Paddle being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Paddle official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Paddle last outage was on October 03, 2025 with the title "Some customers are experiencing issues with ProfitWell "
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Paddle and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Paddle is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Paddle's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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