Paddle Status

Check if Paddle is down, recent outages, user-reported issues, and outages map.

Is Paddle down right now?

Paddle is working normally

Last checked from Paddle's status page

Paddle not working today?

 

Paddle outages and problems reported today

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent Paddle Outages and Downtime History

IsDown has tracked 101 incidents since started monitoring Paddle status in April 2022. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Aug 12, 2025
11:00 PM EDT
Minor Some Customers may be experiencing Paddle Billing checkout or API issues about 3 hours
Aug 01, 2025
07:14 AM EDT
Minor Issue with Sales Tax on Subscription Renewals about 7 hours
Jul 28, 2025
11:05 AM EDT
Minor Checkout timeouts affecting both Paddle Billing and Paddle Classic 1 day
Jul 17, 2025
07:37 AM EDT
Minor Some subscription emails for Paddle Classic are currently incorrect about 1 hour
Jul 15, 2025
08:29 AM EDT
Minor Sandbox login issues 4 minutes
Jul 08, 2025
04:59 AM EDT
Minor Customers are experiencing issues with our Customer Portal about 1 hour
Jun 25, 2025
07:30 AM EDT
Minor Some customers are experiencing issues with Alipay 1 day
Jun 17, 2025
12:05 PM EDT
Minor Investigating Retain Widget Functionality Issues 12 minutes
Jun 04, 2025
12:18 PM EDT
Minor Investigating Paddle Billing Communication Delays 28 minutes
May 30, 2025
04:40 AM EDT
Minor Some customers are experiencing issues with our Metrics and Retain products about 8 hours
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Paddle problems reported by users

  • J.

    Card payments are declined

  • ramy

    payment taken but not going thru and not appearing on dashboard

  • Michael

    Paddle SDK failing to load

  • Mert

    Credit Card add page won't load

  • Codie

    I can't purchase a geoguessr pass because paddle is having an error. its been 24hrs and it still isnt working

  • Cheryl

    Paddle.com

    can't get into it to get my activation code keeps saying email failed

  • J.

    Card payments are declined\

  • R

    Unable to load payment options

Paddle status page - All services & components

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Check the status of Paddle alternatives & related services

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Frequently Asked Questions

Is Paddle down today?

Paddle isn't down. You can check Paddle status and incident details on the top of the page. IsDown continuously monitors Paddle official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Paddle status?

Paddle is currently operational. You can check Paddle status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Paddle outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Paddle down today or just slow?

Currently there's no report of Paddle being slow. Check on the top of the page if there are any reported problems by other users.

How are Paddle outages detected?

IsDown monitors the Paddle official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Paddle having an outage right now?

Paddle last outage was on August 12, 2025 with the title "Some Customers may be experiencing Paddle Billing checkout or API issues"

Paddle down for everyone or just me?

How to check if Paddle is down?

Why use IsDown to monitor Paddle instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Paddle and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

What is a Status Page Aggregator?

A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.

How can a Status Page Aggregator benefit our business?

The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Paddle status changes?

IsDown offers an easy way to monitor Paddle with maximum flexibility

Major Outages Notifications

IsDown monitors Paddle for major outages. A major outage is when Paddle experiences a critical issue that severely affects one or more services/regions. When Paddle marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Paddle status page for minor outages. A minor outage is when Paddle experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Paddle status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Paddle and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Paddle and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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