Is Paddle Down? Check current status

Check if Paddle is down, official outages, user-reported issues, and outages map.

Current Paddle status

Paddle is undergoing maintenance

Updated from Paddle official status page

Having problems with Paddle?

Paddle service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Paddle status data.

Paddle Outage Map

View Paddle Outage Reports Map

Track Paddle on your status page

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  • Track status changes in real-time
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Paddle recent outages and downtime history

IsDown has tracked 102 incidents since started monitoring Paddle status in April 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 03, 2025
06:54 AM EDT
Minor
Some customers are experiencing issues with ProfitWell
Our engineers are currently investigating an issue affecting the Profitwell web app and API. This...
8 minutes
Aug 12, 2025
11:00 PM EDT
Minor
Some Customers may be experiencing Paddle Billing checkout or API issues
Our engineers are currently investigating an issue with checkout creation and our API for Paddle ...
about 3 hours
Aug 01, 2025
07:14 AM EDT
Minor
Issue with Sales Tax on Subscription Renewals
We're actively investigating an issue where a small subset of subscription renewals may have been...
about 7 hours
Jul 28, 2025
11:05 AM EDT
Minor
Checkout timeouts affecting both Paddle Billing and Paddle Classic
We're investigating an issue causing increased checkout latency which is preventing buyers from c...
1 day
Jul 17, 2025
07:37 AM EDT
Minor
Some subscription emails for Paddle Classic are currently incorrect
Our engineers are currently investigating an issue with the Paddle Classic subscription receipt e...
about 1 hour
Jul 15, 2025
08:29 AM EDT
Minor
Sandbox login issues
We're currently investigating an issue affecting the sandbox environment. Sellers may encounte...
4 minutes
Jul 08, 2025
04:59 AM EDT
Minor
Customers are experiencing issues with our Customer Portal
Our engineers have identified an issue with our Customer Portal not showing payments and saved pa...
about 1 hour
Jun 25, 2025
07:30 AM EDT
Minor
Some customers are experiencing issues with Alipay
Our engineers are currently investigating an issue which is impacting the checkout experience for...
1 day
Jun 17, 2025
12:05 PM EDT
Minor
Investigating Retain Widget Functionality Issues
We are currently investigating an issue affecting our Retain platform. This is causing problem...
12 minutes
Jun 04, 2025
12:18 PM EDT
Minor
Investigating Paddle Billing Communication Delays
Our engineers are currently investigating an issue with Paddle Billing. This is causing delays in...
28 minutes
Sign up to check more outage history

Looking to track Paddle outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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Paddle reported issues and comments

  • J - Not loading, white screen.

  • J. - Card payments are declined.

  • ramy - payment taken but not going thru and not appearing on dashboard.

  • Michael - Paddle SDK failing to load.

  • Mert - Credit Card add page won't load.

  • Codie - I can't purchase a geoguessr pass because paddle is having an error. its been 24hrs and it still isnt working.

  • Cheryl - can't get into it to get my activation code keeps saying email failed.

    Paddle.com

  • J. - Card payments are declined\ .

  • R - Unable to load payment options.

Paddle components or services current status

Component Status
Checkout MAINTENANCE
Order Processing MAINTENANCE
License Delivery MAINTENANCE
Paddle API MAINTENANCE
Webhooks & Alerts MAINTENANCE
Outbound Email MAINTENANCE
CDN OK
SDK API (v3) OK
SDK API (v2) OK
Seller Dashboard MAINTENANCE
Affiliates OK
Buyer Support MAINTENANCE
Paddle.com MAINTENANCE
Developer Documentation MAINTENANCE

Paddle related services and alternatives

Services commonly monitored together with Paddle and alternatives

AWS

AWS

OK
0 incidents in the last 30 days
Microsoft Azure

Microsoft Azure

OK
0 incidents in the last 30 days
Microsoft 365

Microsoft 365

OK
0 incidents in the last 30 days
Salesforce

Salesforce

MINOR
0 incidents in the last 30 days
Figma

Figma

OK
0 incidents in the last 30 days
Zendesk

Zendesk

OK
0 incidents in the last 30 days
SquaredUp US

SquaredUp US

OK
0 incidents in the last 30 days
SquaredUp EU

SquaredUp EU

OK
0 incidents in the last 30 days
GitHub

GitHub

OK
0 incidents in the last 30 days
Slack

Slack

OK
0 incidents in the last 30 days
Confluence

Confluence

OK
0 incidents in the last 30 days
Jira Software

Jira Software

OK
0 incidents in the last 30 days
Statuspage

Statuspage

OK
0 incidents in the last 30 days
IsDown

IsDown

OK
0 incidents in the last 30 days
Segment

Segment

OK
0 incidents in the last 30 days
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Payment processing and e-commerce platform providing tools for software sales, including a CDN, SDK APIs, a seller dashboard, and affiliate management.

Monitoring Paddle since April 2022

Tracking 14 Paddle services and regions

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Check their official status page.

17 incidents in 2025

Frequently Asked Questions

Is Paddle down today?

Paddle is down. You can check Paddle status and incident details on the top of the page. IsDown continuously monitors Paddle official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Paddle status?

Paddle seems to be having problems. You can check Paddle status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Paddle outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Paddle down today or just slow?

Currently there's no report of Paddle being slow. Check on the top of the page if there are any reported problems by other users.

How are Paddle outages detected?

IsDown monitors the Paddle official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Paddle having an outage right now?

Paddle last outage was on October 03, 2025 with the title "Some customers are experiencing issues with ProfitWell "

How to check if Paddle is down?

Why use IsDown to monitor Paddle instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Paddle and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Paddle?

IsDown and DownDetector help users determine if Paddle is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Paddle's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Paddle status changes?

IsDown offers an easy way to monitor Paddle with maximum flexibility

Major Outages Notifications

IsDown monitors Paddle for major outages. A major outage is when Paddle experiences a critical issue that severely affects one or more services/regions. When Paddle marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Paddle status page for minor outages. A minor outage is when Paddle experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Paddle status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Paddle and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Paddle and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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