Paddle vs. ChartMogul

Compare the status, incidents stats and history between Paddle and ChartMogul

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Paddle

Paddle current official status is Operational

Statistics

1
Incidents in the last 7 days
3
Incidents in the last 30 days
7
Incidents in the last 90 days

Latest incidents

Resolved Some customers are experiencing issues with Alipay

Our engineers are currently investigating an issue which is impacting the checkout experience for buyers choosing Alipay for Paddle Billing and Classic. This is causing the Alipay popup window to...

Resolved Investigating Retain Widget Functionality Issues

We are currently investigating an issue affecting our Retain platform. This is causing problems with the functionality of Retain widgets, including Payment recovery, Cancellation, Reactivation a...

Resolved Investigating Paddle Billing Communication Delays

Our engineers are currently investigating an issue with Paddle Billing. This is causing delays in subscription renewal emails and webhooks, impacting customer order notifications and seller sales d...

ChartMogul

ChartMogul current official status is Operational

Statistics

0
Incidents in the last 7 days
2
Incidents in the last 30 days
2
Incidents in the last 90 days

Latest incidents

Resolved AI Enrichment temporarily disabled

We have received a report that AI enrichment of customer data has removed other custom attributes. We have temporarily disabled the feature and are actively investigating the issue.

Resolved Stale destination data

Data Warehouse powering destinations had an outage. We're working on resolving the issue.

Resolved Delay with Google Play sources

We are monitoring a delay in data getting updated in Google Play (sales reports) over the last few days, which could be impacting a subset of our customers. The team is investigating.

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