Paddle vs. ChartMogul

Compare the status, incidents stats and history between Paddle and ChartMogul

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Paddle

Paddle current official status is Operational

Statistics

1
Incidents in the last 7 days
4
Incidents in the last 30 days
5
Incidents in the last 90 days

Latest incidents

Resolved Investigating Paddle Billing Communication Delays

Our engineers are currently investigating an issue with Paddle Billing. This is causing delays in subscription renewal emails and webhooks, impacting customer order notifications and seller sales d...

Resolved Some customers are experiencing issues with our Metrics and Retain products

Our engineers are currently investigating an issue with the Metrics and Retain products. This is causing the Profitwell dashboard and Retain widget to be unavailable. This issue also impacts the du...

Resolved Delay in Processing Subscription Renewals (Paddle Billing)

As of 6:06 UTC, we are experiencing delays in processing subscription renewals on Paddle Billing. This also affects subscription webhooks, checkout completion, and buyer emails related to renewals....

ChartMogul

ChartMogul current official status is Operational

Statistics

1
Incidents in the last 7 days
1
Incidents in the last 30 days
3
Incidents in the last 90 days

Latest incidents

Resolved Stale destination data

Data Warehouse powering destinations had an outage. We're working on resolving the issue.

Resolved Delay with Google Play sources

We are monitoring a delay in data getting updated in Google Play (sales reports) over the last few days, which could be impacting a subset of our customers. The team is investigating.

Resolved Processing delays

Some accounts may experience delays in data processing. We are actively working to restore normal processing speeds.

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