Outage in Paddle

Sandbox login issues

Resolved Minor
July 15, 2025 - Started 5 months ago - Lasted 4 minutes

Incident Report

We're currently investigating an issue affecting the sandbox environment.

Sellers may encounter an error after logging in, which prevents access to the dashboard on the sandbox environment. Our engineering team is actively working to identify the cause and restore full functionality.

We appreciate your patience. Please reach out to our Customer Support team via sellers@paddle.com should you have any questions.

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Latest Updates ( sorted recent to last )
5 months ago - at 07/15/2025 12:28PM

We're currently investigating an issue affecting the sandbox environment.

Sellers may encounter an error after logging in, which prevents access to the dashboard on the sandbox environment. Our engineering team is actively working to identify the cause and restore full functionality.

We appreciate your patience. Please reach out to our Customer Support team via sellers@paddle.com should you have any questions.

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