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Outage in Paddle

Card payment issues on Paddle Billing and Paddle Classic checkout

Resolved Minor
June 01, 2026 - Started about 21 hours ago - Lasted about 2 hours

Incident Report

Summary AI Generated

Paddle experienced a card payment processing issue affecting both Paddle Billing and Paddle Classic checkout systems between 09:07 and 09:21 GMT, lasting 22 minutes. Wallet payments and subscription services remained unaffected during the incident. The issue has been resolved and the team is monitoring to ensure continued normal service.

We identified an issue affecting card payments on Paddle Billing and Paddle Classic checkout between 09:07 and 09:21 GMT. Wallet payments and subscriptions do not appear to have been affected. The issue has now been resolved, and our team is monitoring the situation to ensure normal service continues. We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at sellers@paddle.com "sellers@paddle.com": mailto:sellers@paddle.com.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 20 hours ago - at 06/01/2026 09:38AM

We identified another issue affecting card payments on Paddle Billing and Paddle Classic. Wallet payments and subscriptions do not appear to have been affected.

We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at sellers@paddle.com "sellers@paddle.com": mailto:sellers@paddle.com.

RESOLVED about 20 hours ago - at 06/01/2026 08:59AM

We identified an issue affecting card payments on Paddle Billing and Paddle Classic checkout between 09:07 and 09:21 GMT. Wallet payments and subscriptions do not appear to have been affected.
The issue has now been resolved, and our team is monitoring the situation to ensure normal service continues.

We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at sellers@paddle.com "sellers@paddle.com": mailto:sellers@paddle.com.

MONITORING about 21 hours ago - at 06/01/2026 08:38AM

We identified an issue affecting card payments on Paddle Billing and Paddle Classic checkout between 09:07 and 09:21 GMT. Wallet payments and subscriptions do not appear to have been affected.
The issue has now been resolved, and our team is monitoring the situation to ensure normal service continues.

We apologize for any disruption this may have caused. If you have any questions or concerns, please reach out to us at sellers@paddle.com "sellers@paddle.com": mailto:sellers@paddle.com.

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