Outage in Paddle
Report downloads unavailable in the Paddle Dashboard
Resolved Minor
September 02, 2026 - Started 1 day ago
- Lasted 36 minutes
Incident Report
Summary AI Generated
Paddle experienced a 36-minute incident where users encountered errors when attempting to download generated reports from the Paddle Dashboard. The issue affected the Production Billing and Seller Dashboard components. Engineers investigated and resolved the problem, restoring normal report download functionality.
Our engineers are currently investigating an issue affecting report downloads in the Paddle Dashboard. Some users may encounter an error when attempting to download generated reports. We are working to identify the root cause and restore normal service as soon as possible.
We’ll provide another update when more information is available.
We appreciate your patience. Please reach out to our Customer Support team via sellers@paddle.com should you have any questions.
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Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 09/02/2026 08:31PM
Our engineers are currently investigating an issue affecting report downloads in the Paddle Dashboard. Some users may encounter an error when attempting to download generated reports. We are working to identify the root cause and restore normal service as soon as possible.
We’ll provide another update when more information is available.
We appreciate your patience. Please reach out to our Customer Support team via sellers@paddle.com should you have any questions.
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