Outage in Paddle
Issue affecting metrics and reporting in the seller dashboard
Resolved Minor
October 21, 2026 - Started 12 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
A third-party provider outage caused metrics and reporting in the Paddle Seller Dashboard to become unavailable, beginning around 19:37 UTC on October 21, 2026. The incident affected the Seller Dashboard, Production Billing, and Production Classic environments for approximately 4 hours. The issue was identified and subsequently resolved.
We have identified the issue affecting metrics and reporting in the seller dashboard, which began around 19:37 UTC, due to an outage with a third party provider. We will update the status once the issue has been resolved.
We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.
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Latest Updates ( sorted recent to last )
IDENTIFIED
12 days ago - at 10/21/2026 08:04PM
We have identified the issue affecting metrics and reporting in the seller dashboard, which began around 19:37 UTC, due to an outage with a third party provider. We will update the status once the issue has been resolved.
We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.
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