Outage in Paddle
Intermittent Checkout Loading Issues
Resolved Minor
June 24, 2026 - Started 23 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Paddle experienced intermittent checkout loading failures across both Paddle Classic and Paddle Billing for approximately 4 hours, preventing some sellers from loading checkouts as expected. Engineers identified the root cause and deployed a fix targeting Paddle Billing Checkouts. The platform was subsequently monitored to confirm stability following the resolution.
Our engineers are currently investigating an issue affecting checkout loading across Paddle Classic and Paddle Billing. This is causing some sellers to experience checkouts not loading as expected, and we are working to identify the root cause.
We will update the status as soon as we have more information.
We appreciate your patience. Please reach out to my team via sellers@paddle.com "sellers@paddle.com": mailto:sellers@paddle.com should you have any questions.
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Latest Updates ( sorted recent to last )
MONITORING
23 days ago - at 06/25/2026 03:35AM
We have deployed a fix for the issue that was affecting Paddle Billing Checkouts. We are closely monitoring the platform to ensure continued stability.
We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.
INVESTIGATING
23 days ago - at 06/25/2026 03:18AM
We are continuing to investigate the issue.
We appreciate your patience. Please reach out to our Customer Support team via sellers@paddle.com should you have any questions.
IDENTIFIED
23 days ago - at 06/25/2026 01:07AM
Our engineers are currently investigating an issue affecting checkout loading across Paddle Classic and Paddle Billing. This is causing some sellers to experience checkouts not loading as expected, and we are working to identify the root cause.
We will update the status as soon as we have more information.
We appreciate your patience. Please reach out to my team via sellers@paddle.com "sellers@paddle.com": mailto:sellers@paddle.com should you have any questions.
Latest Paddle outages
Seller dashboard logins are failing with timeouts - 2 days ago
Partial Checkout Outage - 30 days ago
Card payment issues on Paddle Billing and Paddle Classic checkout - about 2 months ago
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