Paddle vs. Lemonway

Compare the status, incidents stats and history between Paddle and Lemonway

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Paddle

Paddle current official status is Operational

Statistics

1
Incidents in the last 7 days
2
Incidents in the last 30 days
4
Incidents in the last 90 days

Latest incidents

Resolved Some customers are experiencing issues with our Vendor Dashboard

Our engineers are currently investigating an issue with our Vendor Dashboard. This means you may not be able to login at the moment. We will update the status of the service once our engineers have...

about 23 hours ago Official incident report
Resolved Some customers are experiencing issues with Retain

Our engineers are currently investigating an issue with Retain. This causes retain forms to not load and thus users who click the link in the email to update their card aren't able to access the f...

Resolved Some customers are experiencing issues with our order processing

Our engineers are currently investigating an issue with order processing for both Paddle Classic and Paddle Billing. This impacts emails and webhooks/ alerts. Our team is actively investigating th...

about 1 month ago Official incident report

Lemonway

Lemonway current official status is Operational

Statistics

0
Incidents in the last 7 days
2
Incidents in the last 30 days
4
Incidents in the last 90 days

Latest incidents

Resolved [Dashboard] - Downgraded working of Lemonway dashboard

Dear Partners, We are reaching out to acknowledge that we are aware of an issue currently affecting access to the dashboard. Our engineers are working diligently to correct the issue as swiftly ...

Resolved Impossible to upload documents

Since yesterday we are facing an incident with our back-office which lead to the impossibility to upload a document on your dashboard. Our teams are aware of this issue and are working to solve it ...

Resolved Lower performance on payment acceptance rate

Following platform migration (December 15th at 7:40am CET), performance has not reached prior standards yet. We observe lower performance impacting payment acceptance rate. Tech team is working clo...

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