Paddle vs. Lemonway

Compare the status, incidents stats and history between Paddle and Lemonway

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Paddle

Paddle current official status is Operational

Statistics

0
Incidents in the last 7 days
0
Incidents in the last 30 days
3
Incidents in the last 90 days

Latest incidents

Resolved Some customers are experiencing issues with our Vendor Dashboard

Our engineers are currently investigating an issue with our Vendor Dashboard. This means you may not be able to login at the moment. We will update the status of the service once our engineers have...

about 1 month ago Official incident report
Resolved Some customers are experiencing issues with Retain

Our engineers are currently investigating an issue with Retain. This causes retain forms to not load and thus users who click the link in the email to update their card aren't able to access the f...

about 2 months ago Official incident report
Resolved Some customers are experiencing issues with our order processing

Our engineers are currently investigating an issue with order processing for both Paddle Classic and Paddle Billing. This impacts emails and webhooks/ alerts. Our team is actively investigating th...

Lemonway

Lemonway current official status is Operational

Statistics

3
Incidents in the last 7 days
4
Incidents in the last 30 days
6
Incidents in the last 90 days

Latest incidents

Resolved [Card Payments] - External Disruptions : Incident on authorisation requests for BPCE

Dear Client, Our Acquirer have identified a potential system issue related to authorisation requests. The impact are higher refusal rate on BPCE card payments : especially with a refusal code 05...

Resolved Temporary Unavailability of SDD Mandate Signatures via Yousign

Dear Partners, We would like to inform you that we are currently experiencing a bug that is causing the electronic signature for SEPA transfers to be unavailable. Our team is actively working to ...

Resolved [Card Payments] - Disruption

Dear Partners, We would like to inform you that we are currently experiencing an issue affecting the acceptance of card payments. Our engineers are actively investigating the root cause and are w...

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