Outage in MX Merchant

MX Merchant unavailable

Resolved Major
June 05, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating reports that MX Merchant (https://mxmerchant.com/) is unavailable. We are actively researching and will provide more information shortly.
Components affected
MX Merchant MX Merchant Checkout API MX Merchant Retail (iOS App) MX Merchant Express (iOS App)

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/06/2025 01:32AM

The payment failures we were experiencing with MX Merchant (https://mxmerchant.com/) appears to be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Priority Payment Systems, and we are making continuous improvements to make our systems better.

MONITORING 5 months ago - at 06/06/2025 12:21AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 06/05/2025 11:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 06/05/2025 11:33PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 06/05/2025 11:32PM

We are investigating reports that MX Merchant (https://mxmerchant.com/) is unavailable. We are actively researching and will provide more information shortly.

Latest MX Merchant outages

MX Merchant payment failures - 2 months ago
MX Merchant Payment Failures - 3 months ago
MX Merchant latency - 5 months ago
MX Merchant latency - 6 months ago
MXMerchant Site Down - 7 months ago

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