Outage in MX Merchant

MX Merchant Not Sending Out 2 Factor Authentication SMS

Resolved Minor
February 28, 2024 - Started 10 months ago
Official incident page

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Outage Details

We are currently investigating reports on MX Merchant Not Sending Out 2 Factor Authentication via SMS. Users report receiving 2 Factor verification emails.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/28/2024 11:33PM

This issue has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Priority Payment Systems, and we are making continuous improvements to make our systems better.

MONITORING 10 months ago - at 02/28/2024 11:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 02/28/2024 10:55PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 02/28/2024 10:07PM

We are currently investigating reports on MX Merchant Not Sending Out 2 Factor Authentication via SMS. Users report receiving 2 Factor verification emails.

Latest MX Merchant outages

MXM Maintenance Notice - 3 months ago
MX Merchant latency - 6 months ago

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