Outage in MX Merchant
NICE inContact not connecting with Agents
Resolved Major
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Outage Details
Components affected
MX MerchantLatest Updates ( sorted recent to last )
Teams are getting calls now successful. Issue resolved
Our engineers and support teams have identified the problem and are currently
repairing the technical issue. Please stay tuned for further updates.
Our engineers and support teams have identified the problem and are currently
repairing the technical issue. Please stay tuned for further updates.
Our engineers and support teams have identified the problem and are currently
repairing the technical issue. Please stay tuned for further updates.
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
Identified - Our engineers and support teams have identified the problem and are currently
repairing the technical issue. Please stay tuned for further updates.
We are continuing investigating the issue
We are currently experiencing an issue with our phone system. We are working with our phone provider to resolve this situation. We apologize for the incovience
We are currently investigating the issue
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