Outage in MxToolbox
MailFlow Monitors Latency Issues
Resolved MajorIncident Report
We are investigating and issue that caused our MailFlow Monitoring to change our TimeZone to UTC. This is causing MailFlow monitors to report delays even though the do not exist. These are false positives, and our Team is issuing a fix as this is being typed. The behavior shows approximately 18000+ seconds in latency. We expect this to be resolved shortly. Thank you for your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 10/01/2025 08:34PM
This incident has been resolved.
MONITORING
5 months ago - at 10/01/2025 06:02PM
We are continuing to monitor for any further issues.
MONITORING
5 months ago - at 10/01/2025 04:14PM
A fix has been implemented and we are monitoring the performance.
IDENTIFIED
5 months ago - at 10/01/2025 03:20PM
We have isolated the issue causing false latency issues with the MailFlow monitoring system, and are testing the resolution. We expect to roll this out soon if tests pass.
IDENTIFIED
5 months ago - at 10/01/2025 02:35PM
We are investigating and issue that caused our MailFlow Monitoring to change our TimeZone to UTC. This is causing MailFlow monitors to report delays even though the do not exist. These are false positives, and our Team is issuing a fix as this is being typed. The behavior shows approximately 18000+ seconds in latency. We expect this to be resolved shortly. Thank you for your patience and understanding.
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