Outage in MyOnlineStore

Verminderde performance

Resolved Major
October 07, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt. We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/07/2025 01:35PM

De storing is voorbij en het platform is weer stabiel.

EN: The incident is over and the platform is stable again.

MONITORING 3 months ago - at 10/07/2025 01:14PM

Het platform lijkt zich te stabiliseren. We houden de performance scherp in de gaten.

EN: The platform appears to be stabilising. We are actively monitoring the performance.

IDENTIFIED 3 months ago - at 10/07/2025 12:53PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 10/07/2025 12:30PM

We hebben de oorzaak van de verstoring gevonden en zijn het probleem aan het verhelpen.

EN: We have found the cause of the incident and are applying a fix to resolve the problem.

INVESTIGATING 3 months ago - at 10/07/2025 11:58AM

We signaleren op dit moment verminderde performance op ons platform. Dit kan leiden tot langere laadtijden en in extreme gevallen tot foutmeldingen. We zijn aan het onderzoeken waar de oorzaak ligt.

We are noticing degraded performance across the platform. This may lead to longer loading times and in extreme cases even error messages. We are researching the cause of the incident.

Latest MyOnlineStore outages

Platform offline - about 1 month ago
Beperkte beschikbaarheid website - about 2 months ago
Platform (gedeeltelijk) offline - about 2 months ago
Degraded performance - 2 months ago

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