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Outage in myOpenFactory

Verfügbarkeit der Schnittstellen und Portal-Oberfläche eingeschränkt || Limited availability of interfaces and portal

Resolved Major
February 17, 2026 - Started about 2 months ago - Lasted 32 minutes
Official incident page

Incident Report

Wegen eines Ausfalles bei unserem Hosting Dienstleister stehen unsere Schnittstellen und unser Portal derzeit nicht, bzw. nur eingeschränkt zur Verfügung || Due to an outage at our hosting service provider, our interfaces and portal are currently unavailable or only available to a limited extent.
Components affected
myOpenFactory X.400-Schnittstelle | X.400-interface myOpenFactory OFTP(2)-Schnittstelle | OFTP(2)-interface myOpenFactory SFTP-Schnittstelle | SFTP-interface myOpenFactory FTP-Schnittstelle | FTP-interface myOpenFactory E-Mail Schnittstelle | e-mail interface (SMTP) myOpenFactory Portal (Web-EDI) | portal (web edi) myOpenFactory EN 16931-Rechnungsverarbeitung | EN 16931 invoice processing myOpenFactory AS2-Schnittstelle | AS2-interface myOpenFactory HTTP(S)-Schittstelle | HTTP(S)-interface myOpenFactory Rest-Schnittstelle | Rest-interface myOpenFactory SCSN myOpenFactory Peppol myOpenFactory -EDI-Connector (Client)

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/17/2026 03:34PM

Alle Dienste und Schnittstellen sind wieder verfügbar || All services and interfaces are available again

INVESTIGATING about 2 months ago - at 02/17/2026 03:14PM

Wegen eines Ausfalles bei unserem Hosting Dienstleister stehen unsere Schnittstellen und unser Portal derzeit nicht, bzw. nur eingeschränkt zur Verfügung || Due to an outage at our hosting service provider, our interfaces and portal are currently unavailable or only available to a limited extent.

Latest myOpenFactory outages

Portal und Schnittstellen nicht erreichtbar || Portal and interfaces not available - 16 days ago
Probleme bei der Verarbeitung von ausgehenden Belegen | Problems with processing of outgoing messages - about 2 months ago
Portal nicht erreichbar, Nachrichtenverarbeitung teilweise eingeschränkt | Portal not accessible, message processing partially restricted - 3 months ago
Störung der HTTPS Schnittstelle, davon ist auch Rest, AS2 und der myOpenFactory EDI-Connector betroffen | Disruption of the HTTPS interface, which also affects Rest, AS2 and the myOpenFactory EDI connector - 7 months ago
Die Portaloberfläche und Schnittstellen sind nicht erreichbar. | The portal interface and interfaces are not accessible. - 7 months ago

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