Outage in MyParcel

Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points

Minor

February 03, 2026 - Started about 16 hours ago
Official incident page

Incident Report

PostNL is investigating the issue.

Components affected

MyParcel PostNL | Create normal shipment

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Latest Updates ( sorted recent to last )

IDENTIFIED about 14 hours ago - at 02/03/2026 04:32PM

PostNL identified the issue and will work on a solution.
It only applies to Spain and Portugal.

INVESTIGATING about 16 hours ago - at 02/03/2026 03:13PM

PostNL is investigating the issue.

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