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Outage in MyParcel

Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points

Resolved Minor
February 03, 2026 - Started 23 days ago - Lasted 7 days
Official incident page

Incident Report

PostNL is investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 02/10/2026 08:36AM

This incident has been resolved.

IDENTIFIED 21 days ago - at 02/05/2026 02:55PM

PostNL is expecting to have the issue fixed Monday 9th of February.

IDENTIFIED 22 days ago - at 02/04/2026 01:11PM

PostNL is expecting to have the issue fixed by the end of today.

IDENTIFIED 23 days ago - at 02/03/2026 04:32PM

PostNL identified the issue and will work on a solution.
It only applies to Spain and Portugal.

INVESTIGATING 23 days ago - at 02/03/2026 03:13PM

PostNL is investigating the issue.

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