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Outage in N-able

N-Able® Cove Data Protection (Americas)

Resolved Minor
April 25, 2026 - Started 5 days ago - Lasted 2 days

Incident Report

Summary AI Generated

N-able's Cove Data Protection service in the Americas region experienced performance issues due to a problem with a single storage node in the US region, causing backup and restore service interruptions. The incident lasted approximately 59.6 hours, during which the root cause was identified and remediation efforts were undertaken. The service disruption was classified as minor despite the extended duration.

N-Able® Cove Data Protection (Americas)

There is an identified issue with Cove Data Protection that is affecting performance of a single storage node in the US region, which may result in backup/restore service interruption.

We are currently investigating to identify the root cause. Please check back for updates.

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The root cause has been identified and we are working on remediation.

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