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Outage in N-able

N-able® Cove Data Protection and N-able® Cove DRaaS EMEA (specifically Germany)

Resolved Minor
May 26, 2026 - Started 2 days ago - Lasted about 3 hours

Incident Report

Summary AI Generated

The HH1 data center in Hamburg became unreachable, causing performance issues for N-able Cove Data Protection and Cove DRaaS services in the EMEA region, specifically Germany. The incident affected European users of both Cove Data Protection and Cove DRaaS services for approximately 3.2 hours. The Hamburg link was restored and the team continued monitoring to ensure stability.

N-able® Cove Data Protection and N-able® Cove DRaaS EMEA (specifically Germany)

The HH1 DC in Hamburg is currently unreachable which is affecting performance of N-able® Cove Data Protection and N-able® Cove DRaaS.

We are currently investigating to identify the root cause. Please check back for updates.

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The link in Hamburg is back up. We are monitoring for now until it is stable.

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