Outage in N-able
**IMPORTANT UPDATE: N-central Active Exploitation (CVE-2026-18577). 2026.3.1.7 Hotfix Released
Resolved Minor
August 01, 2026 - Started 13 days ago
- Lasted 5 days
Incident Report
Summary AI Generated
N-able identified an actively exploited security vulnerability (CVE-2026-18577) affecting all versions of N-central prior to 2026.3, impacting both hosted and on-premise deployments across Americas, Europe, and APAC regions. Mitigations were applied to all hosted instances, and the 2026.3.1.7 Hotfix was released to fully remediate the issue, also addressing a second vulnerability (CVE-2026-18556). All customers are urged to upgrade to version 2026.3.1.7 immediately, with on-premise customers required to manually apply the hotfix using provided documentation.
**IMPORTANT UPDATE: N-central Active Exploitation (CVE-2026-18577). 2026.3.1.7 Hotfix Released
**
N-able has addressed a vulnerability in N-able N-central, which impacted all versions of N-central prior to 2026.3. **N-able recommends all customers upgrade to the 2026.3.1.7 Hotfix version immediately. **
**N-able N-central Hosted Customers:**
Mitigations were applied to all hosted N-central instances previously, and the hotfix rollout is beginning now.
**N-central On-Premise Customers:**
Download and upgrade using the instructions provided below and on the N-able support portal. If you need assistance with the upgrade process, please contact our support team at https://me.n-able.com/s/
Upgrade Documentation: https://documentation.n-able.com/N-central/userguide/Content/ReleaseDocs/Install_Config/InstallConfig_Upgrade.htm
Upgrading from legacy versions: https://documentation.n-able.com/N-central/userguide/Content/ReleaseDocs/Release_Notes/upgrade_path.htm
Release Notes with download details is here: https://status.n-able.com/2026/08/02/n-central-2026-3-hotfix-1-mitigation-for-cve-2026-18577/
CVE Details can be found here: https://www.cve.org/CVERecord?id=CVE-2026-18577
**Upgrading to 2026.3.1 also addresses CVE-2026-18556 with details found at: ** https://www.cve.org/CVERecord?id=CVE-2026-18556
We strongly recommend staying vigilant and monitoring your environments closely in the meantime. Further updates will be shared as quickly as possible.
For assistance, contact N-able support: https://me.n-able.com/
**
N-able has addressed a vulnerability in N-able N-central, which impacted all versions of N-central prior to 2026.3. **N-able recommends all customers upgrade to the 2026.3.1.7 Hotfix version immediately. **
**N-able N-central Hosted Customers:**
Mitigations were applied to all hosted N-central instances previously, and the hotfix rollout is beginning now.
**N-central On-Premise Customers:**
Download and upgrade using the instructions provided below and on the N-able support portal. If you need assistance with the upgrade process, please contact our support team at https://me.n-able.com/s/
Upgrade Documentation: https://documentation.n-able.com/N-central/userguide/Content/ReleaseDocs/Install_Config/InstallConfig_Upgrade.htm
Upgrading from legacy versions: https://documentation.n-able.com/N-central/userguide/Content/ReleaseDocs/Release_Notes/upgrade_path.htm
Release Notes with download details is here: https://status.n-able.com/2026/08/02/n-central-2026-3-hotfix-1-mitigation-for-cve-2026-18577/
CVE Details can be found here: https://www.cve.org/CVERecord?id=CVE-2026-18577
**Upgrading to 2026.3.1 also addresses CVE-2026-18556 with details found at: ** https://www.cve.org/CVERecord?id=CVE-2026-18556
We strongly recommend staying vigilant and monitoring your environments closely in the meantime. Further updates will be shared as quickly as possible.
For assistance, contact N-able support: https://me.n-able.com/
Components affected
N-able N-central On-premise (APAC) N-able N-central (hosted version) (APAC) N-able N-central (hosted version) (Americas) N-able N-central (hosted version) (Europe) N-able N-central On-premise (Europe) N-able N-central On-premise (Americas)Trusted by 1,000+ teams
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The earlier status post (https://uptime.n-able.com/event/201454/) for this incident has been retired to consolidate communications.
All future updates regarding this issue will be published through this status post.
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