Outage in Namecoach

Co-admins Unable to Access Namepages in Webapp

Resolved Minor
April 01, 2025 - Started 7 months ago - Lasted about 24 hours
Official incident page

Incident Report

We have identified that an update to our permissions structure has resulted in some users being unable to access Namepages to which they have been added as co-admins. We are working on rolling back the update that caused this issue and plan to resolve the issue by April 2.
Components affected
Namecoach for Higher Education

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/02/2025 06:21PM

This incident has been resolved.

MONITORING 7 months ago - at 04/02/2025 04:56PM

We have deployed a fix for the issue and are monitoring the results.

IDENTIFIED 7 months ago - at 04/01/2025 06:40PM

We have identified that an update to our permissions structure has resulted in some users being unable to access Namepages to which they have been added as co-admins. We are working on rolling back the update that caused this issue and plan to resolve the issue by April 2.

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