Outage in Nanonets
app.nanonets not working
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 01/08/2025 10:35AM
This incident has been resolved.
MONITORING
over 1 year ago - at 01/08/2025 06:13AM
Root Cause:
Our primary databases experienced an unexpected outage during a planned update aimed at improving service performance.
Resolution:
The databases have been fully restored and are functioning normally. To ensure a smoother process in the future, we will schedule similar updates with advance notice and enhanced safeguards, including comprehensive backups.
MONITORING
over 1 year ago - at 01/08/2025 06:13AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 1 year ago - at 01/08/2025 05:30AM
We are currently investigating this issue.
Latest Nanonets outages
Delayed file processing for all ILM models on app.nanonets.com - about 1 month ago
Post-Processing Failures Impacting app.nanonets.com Models - 2 months ago
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