Service Disruption Due to Global AWS Outage

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

On 20th Oct, a global AWS outage impacted one of our feature flag service providers, resulting in intermittent failures for some of our models. The issue originated from the provider's infrastructure dependency on affected AWS regions, which caused disruptions in feature flag evaluations within our system. Our engineering team promptly identified the root cause and implemented mitigation measures to restore functionality. We are continuously monitoring the situation and working with our partners to ensure full stability. We apologize for the inconvenience caused and appreciate your patience and understanding.