Outage in Nanonets
High Response Times for Instant learning models in US region
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 12/03/2025 09:10PM
This incident has been resolved.
MONITORING
2 months ago - at 12/03/2025 08:50PM
Our sync prediction API for instant learning models is now operating normally. Async results for older files are available for most users and for few users we see some backlog which is getting cleared
IDENTIFIED
2 months ago - at 12/03/2025 05:08PM
We have identified the issue and increased our throughput to process requests faster. However, clearing the backlog may take some additional time. Our team is continuously monitoring the situation. We apologize for the inconvenience and appreciate your patience.
IDENTIFIED
2 months ago - at 12/03/2025 04:35PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 months ago - at 12/03/2025 03:08PM
We are currently investigating this issue.
Latest Nanonets outages
Delayed File Processing in EU & EU-Open Region - 10 days ago
Async file processing & Extract data section file visibility issue for users using app.nanonets.com - 12 days ago
Delay in file processing for Instant learning models in US region - about 2 months ago
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