Outage in Nanonets

Delay in file processing for Instant learning models in US region

Resolved Minor
December 11, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Nanonets API

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/11/2025 09:52AM

This incident has been resolved.

MONITORING 3 days ago - at 12/11/2025 09:30AM

Our sync API is now operating normally. For async uploads, most results are already available and any remaining pending results will be processed within the next few minutes as we clear the backlog.

Our team is addressing the issue on priority. We sincerely apologize for the inconvenience caused.

INVESTIGATING 3 days ago - at 12/11/2025 07:56AM

We are currently investigating this issue.

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