Outage in Narvar
Issues with FedEx Commercial Returns services
Resolved Minor
November 02, 2025 - Started about 2 months ago
- Lasted about 2 hours
Incident Report
We have identified the issue and are working to deploy a fix.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 months ago - at 11/02/2025 06:53PM
We have identified the issue and are working to deploy a fix.
INVESTIGATING
about 2 months ago - at 11/02/2025 05:50PM
We are currently investigating an issue with Narvar Concierge returns processed via FedEx following the recent scheduled maintenance performed by FedEx. This may result in delays or disruptions in return processing for some retailers. Please note that this incident is limited to Concierge returns via FedEx and does not affect other carriers or Narvar services. We will continue to monitor the situation closely and provide timely updates as more information becomes available.
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