Check if Narvar is down, recent outages, user-reported issues, and outages map.
Narvar is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Narvar status data.
IsDown has tracked 34 incidents since started monitoring Narvar status in August 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 26, 2025
09:22 AM WEST
|
Minor | Issues with Royal Mail Intersoft Webhook Subscription API | about 7 hours |
Sep 12, 2025
10:00 AM WEST
|
Major | Incident - Email Delays | about 3 hours |
Aug 29, 2025
02:42 PM WEST
|
Major | Shopify Return Submission Issues | 19 minutes |
Aug 28, 2025
04:07 PM WEST
|
Minor | API issues that might affect EDD at checkout | 36 minutes |
Aug 28, 2025
01:19 PM WEST
|
Minor | Royal Mail Returns Label Generation Issue | 28 minutes |
Aug 13, 2025
07:52 PM WEST
|
Minor | USPS Printerless Label Generation – Degraded Performance | about 3 hours |
Aug 10, 2025
06:46 AM WEST
|
Minor | Label generation issues- Canadapost | about 9 hours |
Aug 09, 2025
06:12 AM WEST
|
Minor | Label generation issues- Canadapost | 1 day |
Aug 06, 2025
08:51 PM WEST
|
Minor | Investigating Errors with Shopify Admin Return Creation | about 1 hour |
Jul 30, 2025
10:14 PM WEST
|
Minor | Issue with FedEx Commercial Returns | about 2 hours |
Return labels cannot be generated for printing
Unable to confirm my return request
It says page is not found
Cannot see tracking info
Component | Status |
---|---|
Data Privacy u0026 Compliance | OK |
Narvar Support Center | OK |
Monitor 2.0 | OK |
Narvar Hub | OK |
Ship/EDD API | OK |
Notify | OK |
Track API | OK |
Orders API | OK |
Returns | OK |
Narvar Returns and Exchanges for Shopify | OK |
General Updates / Maintenance | OK |
Carriers | OK |
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Post-purchase customer engagement platform that provides tracking, returns, and exchange solutions for e-commerce businesses, with a focus on data privacy and compliance.
Monitoring Narvar since August 2024
Tracking 12 Narvar services and regions
29 incidents in 2025
Number of Incidents
1 issues
Last incident
17 days ago
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Narvar isn't down. You can check Narvar status and incident details on the top of the page. IsDown continuously monitors Narvar official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Narvar is currently operational. You can check Narvar status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Narvar being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Narvar official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Narvar last outage was on September 26, 2025 with the title "Issues with Royal Mail Intersoft Webhook Subscription API "
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Narvar and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Narvar is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Narvar's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Narvar with maximum flexibility
IsDown monitors Narvar for major outages. A major outage is when Narvar experiences a critical issue that severely affects one or more services/regions. When Narvar marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Narvar status page for minor outages. A minor outage is when Narvar experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Narvar status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Narvar and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Narvar and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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