Outage in Narvar
UPS Returns Failing Intermittently
Resolved Minor
June 24, 2026 - Started about 1 month ago
- Lasted about 9 hours
Incident Report
Summary AI Generated
UPS return shipments (both Mail and Printerless) failed intermittently for approximately 8.6 hours, impacting all Narvar brands using UPS for returns. The issue was escalated to UPS for investigation. Service performance has since recovered and is being monitored.
We are monitoring a recovery in service performance.
Components affected
Narvar CarriersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 06/24/2026 07:49PM
We are monitoring a recovery in service performance.
INVESTIGATING
about 1 month ago - at 06/24/2026 01:00PM
We have identified that the Returns via UPS are failing intermittently.All brands that use UPS for Returns (Mail and Printerless) are impacted.We have reached out to the UPS team for investigation. We will update the status of this issue as soon as we hear from the carrier.
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Issue with DHL Global Returns - about 2 months ago
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