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Outage in Natlink

3rd party payment provider issue causing possible delays on order activation.

Resolved Minor
September 19, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing possible delays on subscription activation due to a 3rd party payment issue. Service provider is investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/19/2025 11:45AM

Possible delay has now been resolved by service provider.

Thank you for your patience

MONITORING 8 months ago - at 09/19/2025 11:01AM

We're monitoring the activation of incoming orders, affected order amount is minimal.

Thank you for your patience.

IDENTIFIED 8 months ago - at 09/19/2025 09:46AM

We are currently experiencing possible delays on subscription activation due to a 3rd party payment issue. Service provider is investigating the issue.

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