Outage in Natlink
Network Operator Increased Authentication Times
Resolved MinorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 09/10/2025 09:03AM
Third party provider has resolved their issues.
MONITORING
9 months ago - at 09/10/2025 05:53AM
We noticed that some customers using Luna and Bark devices recently experienced slower connection times on 4G/LTE. This was caused by temporary congestion with one of our network partners. The situation has already improved, and most devices should now connect as normal. We are monitoring the issue at our 3rd party network provider
INVESTIGATING
9 months ago - at 09/10/2025 05:39AM
We are continuing to investigate this issue.
INVESTIGATING
9 months ago - at 09/10/2025 05:38AM
We are currently investigating this issue.
Latest Natlink outages
Natlink website currently not reachable - 3 months ago
Service Disruption Detected - 3 months ago
Service Disruption Detected affecting support services - 6 months ago
Service Disruption Detected - 8 months ago
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